Privacy Policy

How Melhousen Solutions collects, uses, and protects your personal information.

Last Updated: January 15, 2026

1. Introduction

Melhousen Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at melhousensolutions.com or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly:

  • Contact information — name, email address, phone number, and company name when you submit a contact form or explore our products.
  • Communications — the content of messages you send us via email or contact forms.
  • Professional information — job title, company size, and industry when relevant to service inquiries.

We also collect information automatically when you visit our website:

  • Log data — IP address, browser type, operating system, referring URL, and pages visited.
  • Usage data — time spent on pages, links clicked, and general interaction patterns.

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide requested services
  • Send service-related communications and updates
  • Improve our website and service offerings
  • Comply with legal obligations
  • Protect against fraudulent or unlawful activity

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Information Sharing

We may share your information in limited circumstances:

  • Service providers — vendors who assist with website hosting, email delivery, and analytics, bound by confidentiality agreements.
  • Legal requirements — when required by law, court order, or governmental authority.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate protections.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 3 years unless you request deletion.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request deletion of your personal data
  • Portability — request transfer of your data in a machine-readable format
  • Objection — object to certain processing of your personal data

To exercise these rights, contact us at privacy@melhousensolutions.com.

7. Security

We implement administrative, technical, and physical security measures designed to protect your personal information. Our website is hosted on Microsoft Azure with TLS encryption in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies

Our website uses essential cookies for functionality. We do not currently deploy advertising or tracking cookies. See our Cookie Policy for full details.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, providing additional notice. Continued use of our website after changes constitutes acceptance of the revised policy.

12. Contact Us

For privacy-related questions or requests: